Advise and influence applicable business partners on communication content and delivery:
- Create internal communication strategies that connect to Kohl’s company priorities by evaluating the business need, audience, timing and impact of message
- Guide business partners on the appropriate communication channels, timing and message for their communications and ensure content is created and published in a timely manner
- Develop and draft communications using AP Style guidelines that leverage the appropriate content and tone
- Partner with Public Relations to ensure message and timing of internal communications aligns with external communications as appropriate
- Train new contributors on communication process and channels
Recommend process improvements to enhance associate engagement:
- Monitor and evaluate industry trends and recommend actions to improve communications
- Ensure and oversee the consistency, accuracy, and timeliness of communication tools
- Work with internal partners to evaluate processes to enhance team efficiency
Supports communication collateral creation and execution:
- Partner with Visual Communications to produce creative for associate focused communication as applicable.
- Support the creation, maintenance and distribution of needed materials