Senior Manager, Experience Analytics

UnitedHealth Group

UnitedHealth Group is a distinctively diversified health and well-being company headquartered in the United States, and a leader worldwide in helping people live healthier lives and helping make the health system work better for everyone.

We are committed to introducing innovative approaches, products and services that can improve personal health and promote healthier populations in local communities. Our core capabilities in clinical expertise, advanced technology and data and health information uniquely enable us to meet the evolving needs of a changing health care environment.

http://www.unitedhealthgroup.com


Position Details

Senior Manager, Experience Analytics
Job
Full-time
4/18/2018
Twin Cities Metro
Minnetonka, MN

This isn't packaged goods. It's a bigger challenge than that. Here you're making a difference in people's lives, starting with your own. Join us and start doingyour life's best work.(sm)

The Sr. Manager, Experience Analytics will provide actionable insights and recommendations by uncovering the stories contained in data. This individual will be required to effectively articulate results to internal stakeholders including, but not limited to, member experience, marketing, and leadership. He/she will need to bring passion for helping people by predicting/identifying consumer needs/pain points and developing innovative solutions to meet/reduce them. Most importantly this individual will need to excel at telling this story and influencing leadership to adopt new ideas, products, and/or approaches to drive value.

Primary Responsibilities:

  • Develop and implement effective/strategic solutions through exploration, analysis, and modeling of data 
  • Evaluate and present information in a manner that will facilitate management's understanding of the results, impacts, and value 
  • Manage the day-to-day of large analytic projects 
  • Analyze, review, forecast, trend, and model big and complex data

Competencies:

  • Self-motivated professional who can work both independently and closely with others 
  • Comfortable working virtually in a global environment 
  • Effective interpersonal influence and collaboration skills 
  • Strong communication skills and experience working across many levels of an organization 
  • Strong story telling acumen 
  • Lifelong learner

Required Qualifications:

  • Bachelor’s degree in Statistics, Data Science, Computer Science, Business, or similar field 
  • 3+ years of experience utilizing analytic tools (such as R, Python, SAS, SQL, etc) 
  • 3+ years of experience performing, managing, and delivering on analytic projects/initiatives 
  • Professional experience with statistical modeling 
  • Professional experience with applying machine learning techniques

Preferred Qualifications:

  • Healthcare industry experience 
  • Master’s degree or greater in quantitative field 
  • Professional experience with big data 
  • Professional experience utilizing analytic tools in a distributed data environment 
  • Professional experience implementing artificial intelligence


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