Project Manager

Spark

Spark has studios in London, Paris, Sydney, Singapore and Milwaukee/Racine. We are leaders in strategic design leading to brand realization in the digital and packaging environment. Our distinctive culture is grounded on exceptional client service and creative design that gets results at retail.

sparkbrighterthinking.com


Position Details

Project Manager
Job
Full-time
2/8/2018
Southeast Wisconsin
Milwaukee/Racine, WI

Spark with studios in London, Paris, Sydney, Singapore and Milwaukee/Racine needs an accomplished, confident, client-focused project manager. We’re looking for a good-natured professional who understands project-based financials and delivers projects on time with 100% accuracy. We’re a dynamic organization with rapid growth opportunities. If you’re ready for a change, let’s talk.

The Spark Project Manager manages the day-to-day production and delivery of all artwork for the digital and packaging environment.

The Project Manager role will encompass the following:

  • Superb client service
  • Project planning, timeline and resource setup
  • Interaction with all internal strategic, artworking, estimating, billing and time/cost functions
  • Interaction with all appropriate and relevant external client contacts and outside suppliers
  • Define scope of work (SOW) for each project, ensure SOW is followed and client expectations are met
  • Ensure both our creative and accuracy standards are met

The above will be executed on within agreed timelines, and to the highest quality levels in order to deliver completed assets on time and within budget.

You will also gain a thorough understanding of Spark! services and products. Then, using persuasive techniques and demonstrated expertise, educate and inform the client on our current and potential service offerings, while relating these offerings to solving their business objectives.

You will handle all aspects of client service and communication, and the ability to do so proactively and confidently is essential.

Responsibilities: The following items outline responsibilities pertaining to the Spark Project Manager role. Includes (but not limited) to the following on a per project basis:

Project Planning

  • Set up of SOW, time estimates, project planning and meeting framework and cadence. Manage meeting agendas, minutes and action plans
  • Facilitate risk and issue management as appropriate
  • Interact with internal strategic and artworking stakeholders to gather and coordinate all information required for the creation of project creative brief and localization project plans

Asset List Management

  • Check and validate that supplied asset lists have the correct information and are complete. Perform direct follow up with internal and client teams as appropriate
  • Ensure that all project related data is up to date at all times in job management tools as well as any ancillary tools or reporting mechanism

Project Execution

  • Lead the execution of all projects
  • Responsible for project detail and supplying high quality, actionable status reports/call summaries
  • Management of all appropriate workflows, ensuring all compliance checkpoints are included, and executed
  • Ensure that all issues experienced are accurately recorded in the Issue tracker (or equivalent)
  • Monitor all internal and external schedules and milestones, applying timely and rigorous escalation when necessary in order to meet schedules and maintain the highest quality standards
  • Effectively manage updates and changes to SOW, ensuring these are completed in a timely manner and with appropriate communication to relevant stakeholders

Post Mortem

  • Record all appropriate information for Post Mortem use
  • Ensure all information is updated in job management tools upon completion of a project
  • Active participation in Post Mortems providing constructive, value added input
  • Invoice all projects in a proactive, timely fashion with full transparency on cost, over or under budget and objective reasoning why so we can improve processes or replicate successful workflow

Key Competencies:

  • Exceptional verbal and written communication skills with both internal and external clients
  • High-level project management and organizational skills
  • Influencing skills
  • Interpersonal communications skills
  • Service-oriented
  • Project-specific financials (estimating, billing)
  • Call summaries
  • Self-motivated

Competitive salary and benefits.



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