Graphic Designer

As the Junior Designer, you will play an integral role in the Marketing & Communications team. You will thrive on creating visually engaging and creative outputs that convey Filene’s research, innovation and impact findings in useful and digestible ways.

To be successful in this role you will be “snimble” (swift + nimble), able to manage multiple projects at once, take initiative and thrive in a creative think tank environment while providing design support and producing Filene marketing, communications and collateral designs.

• Models Filene values and plays a key role in maintaining the culture of the organization through personal and cross-functional accountabilities.
• Provides extraordinary service to Filene’s staff, members and stakeholders
• Prioritizes and manages workload to aggressive deadlines
• Represents Filene to external audiences and immerses in Filene’s entire body of work in order to regularly and consistently convey and engage the market in the entire “story” of Filene
• Facilitates donor recognition in a variety of Filene outputs in coordination with the Development & Membership team and portrays a “one-team” Filene experience
• Supports the project management flow of the organization by coordinating work through the project management office (PMO)
• Conducts small office functions: answering phones, filing, data entry, mailings, ordering supplies, etc.
• Designs powerfully and clearly, thinks visually and creatively about how to convey research, innovation and impact findings in compelling and useful ways in accordance with Filene brand standards.
• Constantly improves the quality of visual outputs.
• In collaboration with the appropriate teams across the organization, creates collateral, publications, slide decks, and communications templates.
• Implements design priorities and pipeline, ensuring organizational resources are used cost-effectively while maintaining quality standards.
• Responsible for keeping abreast of new and emerging technology, software applications and/or process changes to enhance efficiency of design operations.
• Assists with the development and implementation of marketing campaigns.
• Designs layouts and graphics for print and web – email templates and social media campaigns.
• Effectively maintains physical and/or electronic project folders to document design project history.
• Responsible for making decisions with limited supervision.
• Serves as liaison among Filene staff, independent contractors, and vendors. Identifies obstacles to the timely completion of projects and regularly reports on the pipeline’s status.
• Able to gather information, define issues, and recommend solutions in a succinct, independent manner.
• Provides internal consulting to other Filene staff members and contractors for effective and nimble design.
• Collaborates with team members to create and disseminate information to various audiences in various formats.
• Helps to create content on the Filene website, and is a source of ideas for constant iteration and improvement of Filene’s online content, look, and feel.
• Researches and implements innovative ways to disseminate Filene outputs and generate digital engagement.
• In collaboration with impact and outreach teams, creates collateral, publications, slide decks, and communications templates for a variety of audiences.
• Translates the vision of credit unions into a visual depiction of their strategy for powerful, easy to understand communication.
• The above statement of duties is not intended to be all-inclusive and other duties will be assigned as needed.

• Bachelor’s or associates degree in graphic design, animation, communications or equivalent trade-off in related professional work experience.
• Up to two years experience in design, agency, or communications required.
• Project management expertise preferred.
• Experience working with cross-functional teams and external vendors preferred.
• Storyteller with a portfolio of creative, compelling designs.
• Ability to translate technical and dense scientific material into compelling and easy-to-understand documents for executives and the general public, without sacrificing accuracy.
• Experience working with printers, publishers, and other designers desired. Experience with Adobe Creative Suite (Illustrator, Photoshop, InDesign) required.
• Experience with animation and video production preferred.
• Proficient in Microsoft Office, Mac and Windows operating systems.
• Knowledge of social media posting specifications.
• Intellectually curious about consumer finance, banking, and credit unions.
• Enjoy working in a “think-tank” environment where ideation, continually embracing change, being restless with the status quo, and seeking reinvention are a part of the culture.
• Demonstrated skills in time management, attention to detail, planning, prioritizing, organizing, resource planning, and professional collaboration to accomplish assignments.
• Demonstrated flexibility and ability to manage multiple complex projects with limited supervision.
• Demonstrated ability to clearly and effectively communicate project information to internal and external customers via phone, email and other electronic mediums, in person and in writing.
• Strong writing and editing skills (technical and creative) are important, as well as the ability to articulate ideas verbally.
• Demonstrated analytical skills, sound judgment, problem identification, problem resolution and decision-making skills.
• Effective demonstration of determining options and selecting appropriate strategies or methods.
• Ability and desire to travel in North America up to 5% of the time

Competitive compensation, including an incentive plan, and comprehensive benefits are offered