Summary Job Description:
- Help develop, maintain and update websites
- Manage outreach programs such as Talent Bulletins, Scout Bulletins, “Company of the Week,” “Member News” and more
- Create weekly summary e-mail messages/updates to Members
- Assist Members with questions
- Produce and support national, regional and local conferences/meetings for select Patina Nation members
- Produce online conferences and other learning programs and materials for select Patina Nation members Support relationships between vendors and Patina Nation in areas such as online training, social media or marketing support
- Coordinate “best practice” online community meetings and materials for select Patina Nation members
- Contribute to ongoing ideas, changes and improvements in what we offer our communities
- Support national marketing initiatives, such as:
- Digital Campaigns
- Case Study Development
- Sales Tool Creation
Core Competencies and Personal Characteristics:
Patina Solutions needs an outstanding Community Manager. Having someone dedicated to leading this important work is critical to our ability to grow. A key to our success is the ability of our Community Manager to build a dynamic environment for the Patina Nation through relationship building, developing best practices in community management, producing good content, deploying successful engagement strategies, and establishing and tracking key metrics.
To succeed in the Community Manager role, the individual must be an extremely motivated self-starter with a high level of business intelligence and resourcefulness. Strong organizational and communication skills, and the ability to perform multiple tasks, stay organized, and prioritize in a fast-paced environment are also necessary.
In addition to having overall strong professional presence, the Community Manager should possess key personality characteristics including extroversion, flexibility, competitiveness and a strong desire for recognition and success. The individual in this role must be comfortable doing detailed work in addition to being creative and contributing to the expansion of the community programs.
The primary success factor of the Community Manager is to work closely and effectively with Patina Solutions’ Director of Marketing to create, build, maintain, manage and expand these two important programs.