Account Manager

Morsekode

OUR MISSION:

WE COMPOSE IDEAS THAT GROW BUSINESS.

There is an audience out there waiting to connect with you. And at the heart of your brand is a truth, a song they’d be captivated by if they heard it. That’s where we come in. We are a Minneapolis based creative agency that has been composing solutions that resonate with our clients and their consumers for over 15 years. We exist to help brands find their groove.

https://morsekode.com


Position Details

Account Manager
Job
Full-time
11/21/2017
Twin Cities Metro
Minneapolis, MN

Ready to take the next step? Morsekode is looking for an Account Manager with 3-5 years agency experience to join our growing account and strategy team. If you’re a curious, ambitious account leader in the making, we need to talk! Our ideal candidate will have proven success growing relationships within large client organizations, with experience in healthcare, digital strategy and/or content strategy.

Account Managers immerse themselves in their clients’ business, products, services, industry, and competitive environment. You are responsible for understanding your clients’ brand, digital, and content marketing challenges; articulating solutions; and proactively seeking new initiatives and projects. You are a client’s day-to-day contact — fielding, acting on requests, collecting feedback and approval, documenting, and shepherding the Agency work from beginning to end. Ultimately, it is your responsibility to provide clients with a high-value Morsekode experience.

A strong alignment with and proven demonstration of Morsekode’s core values: Driven. High Standards. High Belief. We are relentless in our pursuit of excellence and celebrate it when we arrive.

Collaboration. We win as a team. It takes a village to generate an award winning idea.

Communication. We listen and we connect at all levels, at all times.

Problem Solving. Creatively. We are constantly curious and always determined to find new solutions.

Positivity/Genuineness. We look for opportunity in every challenge, because we care.

RESPONSIBILITIES:

  • Establish and manage client expectations. 
  • Collect information on client-initiated requests, formulate solutions, articulate into statements of work (SOWs), and present to the client for approval.
  • Oversee the entire project lifecycle, final delivery and ongoing analytics of client solutions.
  • Oversee client revenue and profitability.
  • Grow Agency business within existing accounts.
  • Contribute to the development of client presentations.
  • Play an active role in presenting strategic thinking to clients on a regular basis.
  • Become the reliable, tech-savvy partner clients depend on.
  • Write creative briefs and present them to clients and the Agency teams.
  • Continually develop, broaden and deepen your skill sets; attend external courses and seminars to gather insights and share with the team; participate in professional organizations; and keep up to date with industry trends and standards, always thinking of how to integrate emerging trends into client work. 

QUALIFICATIONS AND SKILLS:

  • BA/BS degree in marketing, business, or a related field, or the equivalent combination of education and experience.
  • 3-5 years experience in a digital agency and/or marketing agency environment managing multiple clients and projects.
  • Considerable experience in managing digital projects, including digital campaigns, website builds and redesigns and apps.
  • Basic familiarity with components of a website (e.g., servers, domain names, HTML/CSS, programming languages).
  • Experience managing video projects, from concepting through production.
  • Experience with online media, social media and email marketing.
  • Familiarity with emerging technologies including content management systems, social media, Google Analytics, Microsoft Office, and Apple hardware preferred.
  • Experience planning, scheduling, and coordinating production changes strongly preferred.


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