Account Manager

Guarantee Digital

About us:

Guarantee Digital is a web marketing, services and consulting agency based in suburban Milwaukee. We help 400+ clients and media partners across the US grow their business by providing best of breed online marketing and services. If you live and breathe digital and enjoy a fun, fast paced start up environment, we want to talk to you.

http://www.guaranteedigital.com


Position Details

Account Manager
Job
Full-time
7/25/2017
Southeast Wisconsin
Hartland, WI

Hartland based Digital Agency is seeking experienced Local Marketing professionals to join our Account Management team. You'll work with a variety of Clients helping them maximize their presence via the Web and Social Media. Guarantee Digital serves Clients of all sizes and industries via our Media Partner Re-seller network as well as locally thru our own Digital Media Lab. Previous experience in similar client management roles in Digital Marketing, Account Services, Social Media and/or with Digital Agencies is required. 

Job Description:

  • Provide strategic planning, implementation and communication between internal team members and external clients
  • Deliver exceptional experience to clients in order to build and foster long-lasting relationships
  • Serve as client contact for day-to-day online marketing projects ensuring that projects are running efficiently and profitably
  • Seek out and understand the customer's business needs and effectively communicate the requirements to relevant internal and external teams (web development, marketing)
  • Manage workloads and respond to customers in a timely manner
  • Provide strategic guidance, regular account coordination, effective analysis of online activity in order to prioritize initiatives and maximize revenue goals and growth
  • Provide problem-solving recommendations, creative and collaborative brainstorm sessions and perform hands-on execution for the following areas as needed: Search engine optimization, Email marketing, Content marketing and social media, Website redesigns, Website and marketing analysis and analytics

Education & Experience:

  • Have 1-3 years of experience providing account management and coordination for clients in the online marketing and/or web technology fields. Agency experience preferred.
  • Must have a strong working knowledge of how Websites, Mobile Sites, SEO, and Social Media work together in a marketing strategy.
  • Strong written, communication and organizational skills
  • Experience using project management software and Microsoft Office
  • Excellent Customer Service Skills
  • Must be supportive, positive and able to work both independently and in a team environment
  • Must thrive in a fast-paced environment
  • Commensurate with experience
  • Flexible work hours, including a work from home one day a week 
  • FUN Committee (Monthly Team Building Events) 
  • Growth Opportunities
  • Collaborative, Fun & Team Based Culture 
  • Digital Education Opportunities 
  • 12 Days PTO 
  • Holiday Time Off Schedule
  • Casual Dress Code
  • IRA Retirement Account


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