Communications Manager

Summary of the Role:

Responsibility for strategy, implementation and management of the North American communications team across marketing, social media and public relations.

Responsibilities:

Day to day management, cover and support for North American communication staff on their roles, ensuring each team member is trained, supported and working successfully towards target.

Handle all public relations and marketing work within your targeted countries. Ensure media relations continues to expand. Keep pushing for new growth with events and association work that supports brand awareness and lead generation.

Represent the global team to North American sales and research teams, pushing for a strong reputation of the program throughout the office. Attend sales team meetings and engage with managers to promote our PR/Marketing initiatives and developing new strategies and concepts to encourage awareness of what we do and a greater understanding of overall goals.

Sales Enablement & Inbound Marketing:

• Working with the greater communications team, develop and manage demand and inbound program via Marketo throughout North America, ensuring successful implementation, a custom regional strategy and continued growth by audience type and sector. 
• Manage, grow and improve content marketing program throughout North America, including managing the editing and copywriting process across the global team. 

Manage any and all training of sales, communications team and research including new hire, speaker, media relations, marketing, multimedia and social training. Ensure ongoing training occurs, a schedule is maintained and all new hires go through training.

Manage Chicago team presence on chatter, ensuring regular updates and communications to all staff. Post regular press updates, event deals and strategize on how the area can continue to develop.

Required Skills:

• Creative and strategic mind-set with the ability to handle multiple tasks and projects at once 
• A proven motivator and communicator able to inspire tenacity and effort. 
• A team player who takes personal responsibility for problems but gives others the credit for successes. 
• An analytical thinker who identifies problems and executes solutions via individuals, the team and the task.

Experience and Skills:

• Extensive experience within communications and marketing, with a strong track record across media relations, event management, content marketing, inbound marketing, multimedia, social media and sales enablement. 
• Extensive experience across all components of Marketo including templates, tagging, tokens, copywriting, editing and nurtures. Marketo Certification is preferred. 
• Experience with copywriting and editing. The ability to define, layout and improve content marketing. 
• Demonstrated ability in developing and extending current strategies and partnerships to new levels 
• Ability to build teams and foster collaboration across teams and offices 
• Proven effectiveness in training and coaching team towards target