Account Coordinator

The Account Coordinator provides assistance to the account team in the day-to-day management of accounts and develops the skills necessary to advance to the position of Account Executive and beyond. We seek a high-energy, driven individual who thrives on creativity, superior customer service and the thrill of doing exceptional work. Our fast-paced environment is inspiring, motivating, exciting and contagious.

Duties/Responsibilities:

• Provides assistance to account team on day-to-day client activities, including responding to client phone calls, e-mails and project status; production and creative deadlines; media placements; etc., to ensure continued progress of client workflow in the absence of the assigned account executive. 
• Stays aware of client activities to provide backup when Account Executives are unavailable. 
• Gathers and assembles background information and analyses as needed by account team in development of briefs, etc. 
• Provides input in planning stages as requested by Account Executives or Production Manager. 
• Assists in mailings, processing final copy, agendas, conference reports, proposals, correspondence and other materials related to account service (except billing, production quotes/purchase orders, media plans), and preparing the above for client presentations. 
• Handles paperwork and maintains digital and hard copy files on all client activities, their competitors and their industries; maintains client correspondence files, approvals, copy, forms/documents, supplies for daily processing and tracking of account service work, etc. 
• Maintains client reference notebooks and/or digital archives for all assigned accounts, detailing past work and work-in-progress, and all pertinent information needed for accurate proofreading and meeting of client standards. 
• By Account Executive request, takes minutes at meetings, prepares and distributes contact reports (call reports), etc. 
• Makes sure all media and projects proceed according to plan and deadlines, drawing attention of account executives to potential problems before they occur. 
• Proofreads copy, artwork, agency and printers’ proofs as requested; sees that all work completes the standard agency approval process before being reviewed by clients or turned over to suppliers. 
• Develops and organizes special events for clients. 
• Recommends, implements and monitors digital media strategies in partnership with Digital Marketing Manager

The Account Coordinator shall possess an appropriate undergraduate degree in journalism, communications or marketing from an accredited college or university. Continuing education experiences are highly valued.

The Account Coordinator will have 1-2 years of relevant communications experience, including internships, preferably with exposure to an agency or healthcare setting. The individual must demonstrate: a strong command of various forms of writing; the ability to facilitate the creative process in collaboration with designers, writers and independent contractors; superior project management and time management skills, website writing, social media experience and overall project management. Final applicants will be required to take a writing/editing assessment.

10% travel required for this full-time position.

Legato offers a competitive salary; paid holidays and vacation; 401K; health insurance; and employee wellness benefits.